# Billing Not Active — diagnostic transcript

## Symptom
ALL 67 accounts under one workspace return identical error:
```
HTTP 429 Too Many Requests
{"error":{"message":"Your account is not active, please check your billing details on our website.","type":"billing_not_active","code":"billing_not_active"}}
```

## Root cause
Workspace `rebeccaberger717419_outlook.com` (id: `708980e0-b4d9-4ceb-89e0-0b196d2f39fc`) has no payment method. All 67 accounts share the same `chatgpt_account_id` → billing is workspace-level → one missing card blocks everything.

## Diagnostic pattern
Test 8 accounts spread across the full range [0, 10, 20, 30, 40, 50, 60, 66]. If ALL return billing_not_active → workspace issue, not individual account issue.

## Refresh token state
Refresh tokens are one-time-use. After first refresh, they return:
```
HTTP 401
{"error":{"message":"Your refresh token has already been used to generate a new access token. Please try signing in again.","code":"refresh_token_reused"}}
```

## Access token format
Tokens in `verify-jwt` batch are full 1700+ char JWTs. `read_file` truncates display with `...` but `len(token)` in Python confirms full length. Tokens authenticate successfully (200 on /v1/models, 401/429 on chat).

## Image generation
`gpt-image-2` returns 401 with missing scopes — requires specific role/permission in workspace:
```
HTTP 401
{"error":{"message":"You have insufficient permissions for this operation. Missing scopes: api.model.images.request..."}}
```